Courses, Training and Apprenticeships

Business Administrator

Apprenticeship | Level 3

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills. The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring and coaching others.

Course Length– 12 Months

Course Funding– £5,000

*Fully funded for organisations with less than 50 employees.


  • IT & record/document production
  • Project management
  • Decision making
  • Quality
  • ICT functional skills
  • Managing performance
  • Communication
  • Numeracy functional skills
  • Literacy skills
  • Plannnig & organisation
  • Process & policies
  • Adaptability & responsibility
  • End Point assessment
  • Review & evaluate

Key Areas:

  • Leading with excellence
  • Budgeting & cost control
  • Scope management
  • Risk & quality management

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